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WSO Newsletter - August 1998
======================> WSO Newsletter <======================
h t t p : / / w w w . w s o . n e t
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AUGUST 1998 ISSUE: 011
-> Highlights
1. WSO Referral Program Continues
2. E-mail Invoicing Beta Test
3. KoolCat Utility Added to SupportCenter
4. SSL & Browser Compatibility Check
5. Tech Support Updates
6. Big News Ahead!
NEXT TIME: New services available...
WSO Newsletter Back Issues: http://www.wso.net/news.htm
-> The following abbreviations are used in this document:
FPO - FrontPageŽ Only
NV - Non-Virtual
BC - Budget Commerce
VD - Virtual Domain
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-> ARTICLE #1: WSO Referral Program Continues ==================
---> Relevant for NV, BC, VD ===================================
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The WSO Referral Program rewards current WSO users that refer
others who choose WSO as their web host. The program is simple
to understand...
Refer a Virtual Domain customer and you receive $34.95 in credit
toward your next account renewal. Refer a Budget Commerce
customer and receive $18.95 in credit. Refer a Non-Virtual or
FrontPage Only customer and receive $9.95 or $6.95 respectively
in credit.
We credit your account an amount equal to the single month fee
of the account type your referral purchases... whew!
We've setup a full web page about the WSO Referral Program,
please check it out and let us know if you have any questions.
http://www.wso.net/referral.htm
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-> ARTICLE #2: E-mail Invoicing Beta Test ======================
---> Relevant for ALL account types ============================
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Starting in August we are going to be beta testing a new e-mail
invoicing system. Customers who choose to pay by check or money
order will receive their invoice via e-mail. WSO customers who
pay by credit card will begin to receive receipts via e-mail.
We'd like to hear your comments about the new system. Inquires
should be addressed to billing@wso.net.
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-> ARTICLE #3: KoolCat Utility Added to SupportCenter ==========
---> Relevant for NV, BC, VD ===================================
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KoolCat users have a new "one touch" utility to clean out
abandon shopping "baskets". Normally abandoned baskets are
removed when new orders a batched. But if you have a popular
catalog but do not receive many orders that need batching, old
baskets can really start to pile up quickly. The new utility
reads information directly from your KoolCat configuration file
and cleans out old baskets, keeping new baskets and any baskets
that contain information for actual orders.
If you have the KoolCat software installed in your account,
this new utility will be available in your WSO SupportCenter.
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-> ARTICLE #4: SSL & Browser Compatibility Check ===============
---> Relevant for ALL account types ============================
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The compatibility between browser and secure server is an ever
increasing source of confusion. Being able to tell which
version of which browser is compatible with your secure
certificate can be quite a chore.
Many of you recently received information regarding the rollover
of the Thawte root certificate that is installed in older,
version 3.x Netscape browsers. We use Thawte secure certificates
for our 'wso.net' and 'mav.net' domain names and many of our
Virtual Domain customers also own Thawte certificates.
To help you manage the task of making your secure web pages
compatible with all the various browsers, we have written some
HTML that you can place in your web pages.
Go to this page:
http://www.wso.net/compatibility.htm
Then use the View Source command in your browser to see the HTML
code. You can highlight the code with your mouse then use
CTRL+C to copy the code into your clipboard, then paste it into
your favorite HTML editor. Feel free to use the code as a
template for your own web page.
The HTML code will jump to the Thawte web site and give the user
direct feedback about the compatibility of their browser with
your secure web site. The check will also give the user
instructions on how to update their browser to make it compatible
with your Thawte secured site. We suggest you direct your users
to an unsecured, intermediate page where they are informed about
the availability of the compatibility test.
A good example appears on this web page:
http://www.quadrotherapeutics.com
Click on the "Place Order" button that appears on the left.
For a full explanation of these issues and more info on the
browser compatibility check utility, please visit the following
page:
http://www.thawte.com/certs/server/rollpolicy.html
This page also shows you how to automatically send your visitors
back to your web site after their browser has been checked.
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-> ARTICLE #5: Tech Support Updates ============================
---> Relevant for ALL account types ============================
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We've just updated the Tech Support area of the WSO
SupportCenter with all of the applicable articles from past
WSO Newsletters. Now you don't need to go searching through
various back issues for great articles on Real Audio, SSI, SSL,
etc...
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-> ARTICLE #6: Big News Ahead! =================================
---> Relevant for ALL account types ============================
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Soon we will be informing you of some *major* upgrades to our
already robust dual T3 connectivity. More info coming soon!
Also watch for new credit card merchant account and processing
solutions for our Budget Commerce and KoolCat customers.
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(c) Copyright 1998 - the Internet Outlet
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